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If you return an item after 30 days, you will be issued an Our lady of Lourdes Traditional Catholic Gifts gift certificate for the price of the item instead of a refund. Items must be returned in new condition. If they arrived damaged, you will only receive a partial refund for the return. If you order a clothing item that doesn't fit, you may return it with original labels intact for an exchange. We do not allow returns on opened CDs & DVDs. We will exchange defective CDs & DVDs. No refunds are given on special order products. (please read exceptions below on special order products) No refund will be given on opened DVDs and CDs. All refunds are paid by check. Refund checks will be mailed 10 business days after cancellation or the product has been received and inspected by Our Lady of Lourdes Traditional Catholic Gifts.
Payment is made up front for all special orders. All sales are finial on special order product. No refunds will be given on any special order products.
Special order products include the following: Due to the policies of our suppliers Special orders can not be canceled after 36 hours. Delays do happen on special orders from time to time due to circumstances beyond Our Lady of Lourdes Traditional Catholic Gifts control. This is not grounds for the customer to cancel the order or demand a refund.
Delayed shipments on special orders items will not be shipped by express, air freight, or over night unless the customer is willing to pay for such service. In the event that a special order is made incorrect, Our Lady of Lourdes reserves the right to have the order reproduced to the correct specs. No refund will be given for an error done by a vendor. The incorrect order will be pickup and returned to the vendor.
1)Our Lady of Lourdes Traditional Catholic Gifts is not responsible for any taxes or duties when products are shipped into any country outside of the United States. 2)Inspect all cartons and note any damage or possible concealed damage on the freight bill prior to signing for receipt of or receiving the products. This will allow you the chance to refuse the item(s) if damaged or defective. Should you not have time to inspect; please sign the receipt as 'uninspected'' instead of your signature. By applying your signature, you are signing a document stating that you have inspected the item(s) and it (they) are in good condition. In this case, the claim must be filed by you with the freight company as we will have no recourse once an item(s) is/are signed for. 3) Should the product shipment be signed for and no notes are made indicating any possible or real damages, then the consumer of the product(s) becomes the legal owner of the merchandise and Our Lady of Lourdes Traditional Catholic Gifts, the seller, can no longer file a damage claim with the freight carrier and therefore any damage(s) would be yours to claim with the freight carrier, should any be realized. 4)Should product shipment damage(s) be noted on the freight bill, be certain the delivery driver signs the same receipt you do and you retain a copy of the signed documentation for your records. 5) Our Lady of Lourdes Traditional Catholic Gifts responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading. 6)All Damaged Goods must be reported by phone or writing within 3 business days of delivery to Our Lady of Lourdes Traditional Catholic Gifts. Pictures must be provided as to prove the product has been damaged or is defective. If notification in writing or pictures are not provided in the stated time period then the consumer of the product(s) becomes the legal owner of the merchandise.
1)Our Lady of Lourdes Traditional Catholic Gifts is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. 2)Our Lady of Lourdes Traditional Catholic Gifts keeps all customer information confidential and will not share or sell this info to anyone or any company.
1) Our Lady of Lourdes Traditional Catholic Gifts reserves the right to refuse any order. 2) Our Lady of Lourdes reserves the right to refuse credit card payments and request United States Money Orders or American Express Money Orders before any shipment is released. 3)All orders from South East Asia and Africa must be paid by US Money Order or money wired by Western Union. Traditional Catholic Gifts 3352 Broadway Blvd. #494 Garland, Texas 75043 Phone 214-503-9221
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